Users shared on social networks that the iFood app closed on its own and made it impossible to request food delivery; understand
The delivery application iFood It presented systemic instability on Saturday afternoon, 21, from 11am. According to users’ reports, the app Closing alone after opened on Android phones, and suffered a stoppage in notifications.
In some smartphones, the message was seen that the app had closed by virtue of a bug, although other details were not shared. Among the possibilities for solving the problem, the appliance software suggested cache cleaning and restarting devices.
These measures, however, cannot solve an intrinsic problem to an application, as compromised software is not from the Android operating system but from iFood.
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In positioning to Digital Lookthe company IFOOD declared the following:
IFOOD reports that the application is undergoing a period of instability on mobile phones with the Android operating system on Saturday afternoon (21). The issue is already being worked on by the technical team. The company apologizes for any inconvenience caused and reinforces that service channels are available to customers and partner establishments.
-IFOOD Communication Advisory via email to Digital Look
On the website Dowendetctorresponsible for reporting problems on websites and applications, the graph show an instability in the iFood app that began between 11am and 12pm this Saturday, 21.
On social networks, users complain about the instability of requesting food requests in the app.
It is expected that the application normalize in the next few hours, so users will be able to place food requests when they need it.
