Lively Jitterbug Smart4 Smartphone for Seniors – Cell Phone for Seniors – Not Compatible with Other Wireless Carriers – Must Be Activated with Lively Phone Plan

Reviewer: Jessica
Rating: 5.0 out of 5 stars
Title: Good phone for anyone , even older folks
Review: Great little phone. Bought this for my uncle who is not phone savvy. He still has it and it works smoothly. Great value. creen size is perfect, not too big or too small. Connects with no issues and decent speed online
Reviewer: Momma G
Rating: 5.0 out of 5 stars
Title: Perfect for older people
Review: Bought this for my 84 yr old mother who had a stroke. She can see the buttons and it’s less confusing for her. She loves that she can take pictures and go on Facebook.
Reviewer: DW
Rating: 4.0 out of 5 stars
Title: Consider the User
Review: Prior smartphone use doesn’t necessarily translate. The smartphone itself works well; however, for an elderly user who has previously used an Apple iPhone, the TCL phone is something that has to be “re-learned.” The buttons are different, and the navigation between screens, though logical, is different than an iPhone. The flip phone might have been a better choice in my situation. In particular, the single volume button is next to the on/off button, resulting in the user accidentally turning the volume completely off, which means no calls are answered. It’s a great service, and the phone would be good for someone able to learn new tech.
Reviewer: Amazon Customer
Rating: 1.0 out of 5 stars
Title: No speed dial Misleading Unlimited Data. No refund on phone if returned
Review: I purchased the Jitterbug phone for my sister and unfortunately it did not work out. The reason why I returned it was there is no speed dialing. To make a call it required 5 steps. And It was not possible to add a contact to the menu.I called to cancel the cell plan and they refused to refund the $68 or prorate it. I only had the phone for about a week and spent all that time trying to get the phone to work. You read all about how you have 30 days to try it out. I thought if it didn’t work out I would not be charged for the monthly phone plan or it would be prorated. I feel this is misleading. And I have been taken advatage of.There are a lot of other problems.Unlimited DataUnlimited data plan slows down after 20 gb. From 300 mg to 128 kb. It crawls. And if you think 20 gb is a lot it is not. My sister is in a nursing home, their wifi is always down and she uses between 35 – 40 gb a month. Just playing games. No video, no music just games.Setup:It took more than 2 hours to setup the phone. Activation took 40 mins. They would not contact me directly to an agent to help me set up the phone. I had to wait 15 mins while they reset the phone. I had to call back 3 times each time I had to wait 15 mins then call back. I was also disconnected once. After an hour I finally reached an agent who was great, Diane, she remotely accessed my phone and did a great job. the call lasted 68 mins.Factory Resets:I had to do 2 factory restarts. This is when the phone is comepletly wiped. And you have to start all over again. One time it was because of an update. One time my sister got to a blank screen, I don’t know how she did it, and the home key would not work. Restart did not help. I had to do a factory reset.The phone is 4g not 5g. You might be surprised, but this does make a difference.I don’t write reveiws, positive or negative but I am so upset. I write this reveiw to help you in your research find a good phone for your love one.
Reviewer: Monica Mitchell
Rating: 5.0 out of 5 stars
Title: Great Phone for Seniors – Simple, Loud, and Thoughtfully Designed”
Review: I purchased the LIVELY Jitterbug Smart4 for my 93-year-old mom, and it’s been a fantastic choice overall. She’s never been very tech-savvy, but this phone is designed with clarity and simplicity in mind. The large screen, big text, and straightforward menu make it easy for her to use without getting overwhelmed.The speaker is loud and clear, which is a huge plus for anyone with hearing difficulties. She can hear it ring from another room, and phone calls are crisp and easy to follow. The touch screen is responsive, and the simplified home screen keeps everything she needs—like the phone, camera, and messages—right up front.Setup was relatively easy, and customer support through Lively has been very friendly and patient. Just note that the phone must be activated with a Lively plan—it’s not compatible with other carriers, so make sure that works for your needs before purchasing.The only slight downside is the learning curve that comes with any smartphone for someone her age—but with time and encouragement, she’s gotten the hang of calling, texting, and even using the camera.✅ Excellent for seniors with vision or hearing concerns✅ Large icons, simple interface, and great support✅ Peace of mind with emergency features if neededI feel good knowing she’s connected and safe with a phone that was truly made for her stage in life. Would definitely recommend to others caring for elderly parents.
Reviewer: Stinky Thumbs
Rating: 3.0 out of 5 stars
Title: Service is meh
Review: The phone is easy to use. You can lock things out and remove unneeded things. Battery life is decent. My elderly mother can pretty much use it. But the service sucks. Drops calls all the time. Most calls are very choppy. Not sure if it’s the phone or service.. and I’m not in a remote area. I’m in a larger city with good cell service on most carriers.
Reviewer: Elmore Poche
Rating: 5.0 out of 5 stars
Title: Great service
Review: Service is great and the phone is good. My only complaint is that it doesn’t have Tap to Pay.
Reviewer: Rose
Rating: 5.0 out of 5 stars
Title: Being new to this, Just trying to get it to work right.
Review: This is very new for me. I’m still trying to figure it out. So far So good..